Undergraduate Diploma in Hospitality and Tourism MQF (Level 5)
Course Overview
The Undergraduate Diploma program at La Vallette Institute for Further & Higher Education provides a robust foundation in the Hospitality and Tourism sector, combining theoretical knowledge with practical skills. Accredited by the Malta Further & Higher Education Authority, this one-year, full-time course is open to individuals aged 19 to 65 and comprises 1500 total learning hours, equivalent to 60 ECTS. The program includes face-to-face lectures, presentations, and tutorials, covering essential topics such as customer service excellence, sustainable tourism practices, and event management. Graduates can pursue various career paths, including event coordination, travel consultancy, and resort management, and are eligible for tax credits under the Malta Get Qualified Scheme.
Course Details
The Undergraduate Diploma in Hospitality and Tourism is designed to provide students with a comprehensive foundation in theoretical knowledge, deep understanding, and practical skills critical for building a successful career in the Hospitality and Tourism industry.
The primary goal of this program is to equip students with the competence to apply their acquired skills, knowledge, and professional development in real-world scenarios relevant to the industry.
This program serves as a bridge between theory and practice, emphasizing the development of key skills, competencies, and personal attributes needed to take on managerial roles within the Hospitality and Tourism sector. Throughout the course, students will engage in critical and reflective discussions on various aspects of this dynamic and ever-evolving industry.
Program Units:
- Introduction to the Tourism and Hospitality Industry
- Cultural Diversity and Intercultural Communication in Tourism
- Customer Service Excellence in Hospitality
- Introduction to Tourism Marketing and Promotion
- Sustainable Tourism Practices
- Introduction to Event Planning and Management in Tourism
- Introduction to Accommodation Management and Operations
- Technology in the Tourism Industry
- Introduction to Food and Beverage Management
- Destination Management and Planning
Get Qualified Scheme
La Vallette Institute is offering students access to the Malta Get Qualified Scheme, enabling
students to benefit from tax credits that help lower overall study costs. This scheme is highly
valuable, giving back 70% of tuition fees after graduation.
Upon completion of the course, students can pursue Level 6 of Tourism & Hospitality Management.
Upon completing the programme, students will acquire the following key skills and competencies:
- Effective Intercultural Communication: Develop strategies to enhance the tourist experience by fostering clear and culturally sensitive communication.
- Branding and Destination Marketing: Understand and apply branding principles in marketing tourist destinations.
- Sustainable Tourism Practices: Learn techniques for minimizing the environmental impact of tourism through sustainable practices.
- Event Risk Management: Identify strategies for managing event risks and implementing crisis response protocols.
- Customer Service in Hospitality: Master effective customer service techniques within the accommodation sector.
- Food and Beverage Management: Provide excellent customer service in the context of food and beverage operations.
- Stakeholder Collaboration in Destination Management: Understand the significance of collaboration among stakeholders in managing tourism destinations.
- Informed Judgments for Sustainable Development: Make informed decisions aimed at sustainable development, customer satisfaction, and the ethical management of hospitality services, incorporating economic, environmental, and ethical considerations.
Career Opportunities
Graduates of this program can pursue diverse and rewarding careers in the hospitality and tourism industry, including but not limited to:
- Event Coordinator: Plan and organize events, conferences, weddings, and other gatherings within the hospitality industry.
- Travel Consultant: Assist clients in planning and booking trips, offering expertise in destinations, accommodations, and travel logistics.
- Tour Guide: Lead tourists on guided tours, providing insights into historical, cultural, and natural attractions.
- Resort Manager: Oversee the daily operations of resorts, managing accommodations, leisure facilities, and guest services.
- Cruise Director: Manage onboard activities and entertainment for cruise ship passengers, ensuring an enjoyable voyage.
- Hospitality Sales Manager: Focus on selling hotel rooms, event spaces, and services to corporate clients and groups.
- Customer Service Manager: Ensure exceptional customer service across various sectors, including hotels, restaurants, and travel agencies.
- Travel Writer/Blogger: Create content for travel publications or blogs, sharing travel experiences and tips.
- Front Office Manager: Manage the front desk operations of hotels, overseeing guest check-ins, check-outs, and inquiries.
- Food and Beverage Manager: Oversee food and beverage operations in restaurants, ensuring quality, profitability, and compliance.
- Marketing Coordinator: Assist in marketing and promotional activities for hotels, resorts, or tourism destinations.
- Hospitality Educator: Teach and train future professionals in hospitality and tourism at educational institutions.
- Guest Relations Manager: Ensure guest satisfaction and address any concerns or complaints during their stay.
- Travel Agency Manager: Manage the operations of a travel agency, including sales, customer service, and marketing.
- Catering Manager: Coordinate catering services for events, overseeing food preparation and delivery.
- Concierge: Assist guests with reservations, transportation, and local information.
- Cultural Heritage Manager: Manage museums, cultural centers, or heritage sites, focusing on preservation and visitor experiences.
Assessments will be conducted through:
- Written Exams Test your understanding of the course material and your ability to articulate complex ideas in written English.
- Oral Presentations Demonstrate your verbal communication skills and proficiency in English.
- Group Projects Collaborate with peers to solve problems and present solutions in English.
- Role-Playing Exercises Engage in simulations to practice real-world communication scenarios.
The course delivery at La Vallette includes lectures, presentations, group discussions, and role-playing simulations to enhance student engagement and practical learning in hospitality and tourism management.
• Lectures and Presentations
• Group discussions
• Role-playing and simulations
To enroll in this course, applicants must meet the following entry requirements:
Candidates must be 18 years old
• In possession of a minimum qualification at MQF level 4
• Student Must have an IELTS 6 Bands, if not any relevant such as PTE, Duolingo or
Language Cert are accepted too
Face to Face Lectures
• Presentations
• Tutorials
• Career Changers
• Hospitality Professionals
• Tourism Enthusiasts
• International Students
• Adult Learners
• Entrepreneurs
• Customer Service Professionals
Course Information
Age Group: 19 to 65 years old can apply
• Mode: Full time
• Duration: 1 year and Short Courses
• ECTS: 60
• Total learning Hours: 1500 Hours
• Awarding Body: Accredited by the Malta
Further & Higher Education Authority
PAID internships
Unlike others La Vallette is offering all their students paid internships we have placements with Paid Internships in the following countries and Student
Exchange options:
• Spain
• Poland
• Italy
• Malta
• Switzerland
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